Effective Date: September 20, 2026
These Terms of Service govern your use of the VitalWell Holistic Veterinary Center (“VitalWell,” “we,” “us,” or “our”) website and our SMS communications. By using this website or opting in to receive SMS messages from VitalWell, you agree to the applicable terms below.
WEBSITE INFORMATION
Information provided on this website is intended for general educational and informational purposes. Website content is not intended to replace an examination, diagnosis, individualized treatment plan, or other veterinary care provided within an appropriate veterinarian-client-patient relationship.
Use of this website, submission of a form, or communication with VitalWell through the website does not by itself establish a veterinarian-client-patient relationship.
APPOINTMENTS AND ONLINE SCHEDULING
Our website may provide access to online scheduling services operated by a third-party provider. Submission of an appointment request or use of an online scheduling service is subject to appointment availability and any applicable scheduling, deposit, cancellation, or clinic policies.
Any fees, deposits, cancellation terms, refund policies, or other financial policies applicable to veterinary services are described in our Policies & Fees and/or provided at the time services are scheduled.
THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or embedded services provided by third parties, including scheduling, payment, mapping, educational, or other services.
VitalWell does not control independent third-party websites or services. Your use of those services may also be subject to the third party’s own terms, privacy policies, and practices.
SMS MESSAGING SERVICE
By providing your phone number and opting in to receive SMS messages from VitalWell Holistic Veterinary Center, you consent to receive SMS messages, including updates, promotions, and other relevant content.
MESSAGE FREQUENCY
You will receive approximately 4–10 messages per month. Message frequency may vary depending on your interactions with VitalWell.
MESSAGE AND DATA RATES
Message and data rates may apply based on your mobile carrier’s terms and your wireless service plan.
PRIVACY
Information collected through our website and SMS communications is handled in accordance with our Privacy Policy.
OPT-OUT INSTRUCTIONS
You may opt out of SMS messages at any time by replying “STOP” to any SMS message from VitalWell. You may also contact us directly at 813-501-4008.
SMS DELIVERY
VitalWell is not responsible for charges, errors, interruptions, or delays in SMS delivery caused by mobile carriers, telecommunications networks, or third-party service providers.
By opting in to SMS communications, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.
WEBSITE AVAILABILITY
We strive to maintain accurate and accessible website information but do not guarantee that the website or any particular feature will always be available, uninterrupted, or free from errors.
CHANGES TO THESE TERMS
We may update these Terms of Service periodically to reflect changes to our website, communications, services, or applicable requirements. The Effective Date at the top of this page indicates when these terms were most recently updated.
CONTACT US
If you have questions regarding this policy, please contact VitalWell Holistic Veterinary Center through our Contact page.